Frequently asked questions

Useful answers before you set off.

Learn how Waypilot works, what it stores and how the plans are structured.

What is Waypilot?+

Waypilot is a travel planning and concierge app that organises trip details, documents, reminders and relevant assistance in one place.

Can I use it for free?+

Yes. A free plan is available with core trip-planning features and limited concierge usage.

Does Waypilot book travel for me?+

Waypilot helps organise and interpret your plans. Booking functionality may be provided through selected partners, but travel remains subject to the provider’s own terms.

Should I store my passport in Waypilot?+

No. The Trip Vault is intended for tickets, receipts, insurance documents and booking confirmations rather than passport copies.

Can I share a trip?+

Shared trips can allow invited users to view or edit a trip according to the permissions assigned by the owner.

Is the concierge a human?+

The concierge is AI-powered. Its personality affects tone, while answers should remain focused on practical travel support.